NECS / Legal

Privacy policy

Your privacy, handled with care.

How NECS Engineers handles the information you share when you visit, enquire or work with us.

Last updated: 21 September 2026

This document is provided for general information and should be reviewed by your legal adviser before publication.

1. What this policy covers

This Privacy Policy explains how NECS Engineers may collect, use, store, and protect personal information when you visit our website, contact us, request a quotation, place an order, or use our services.

2. Information we collect

Depending on how you use the website, we may collect your name, email address, telephone number, company details, delivery or project information, account details, order information, and messages you send to us. We may also receive technical information such as browser, device, and website usage data.

3. How we use information

We use information to respond to enquiries, prepare quotations, process orders, provide services, communicate about projects, improve our website, prevent misuse, comply with legal obligations, and maintain business records.

4. Sharing information

We may share relevant information with service providers who help us operate the website, process payments, deliver products, provide technology services, or complete contracted work. We do not sell your personal information.

5. Cookies and security

The website may use cookies or similar technologies for essential functionality, account sessions, preferences, and analytics. We use reasonable safeguards, but no online service can guarantee absolute security.

6. Retention and your rights

We retain information only as long as reasonably necessary for the purposes described above, legal requirements, and legitimate business records. Subject to applicable law, you may request access to, correction of, or deletion of your personal information.

7. Contact us

To ask a privacy question or exercise a privacy right, contact NECS Engineers through our contact page or email info@necsengineers.co.za.